Exchanging or Returning ?
If price tags are removed, refund or exchange cannot be made. Otherwise, unused products with price tags can either be refunded or exchange within 30 days after the day of purchase.
- Inform our help desk managers about your request via email (firstname.lastname@example.org)
Please leave your name / Order No. / The product name and size / You want to exchange with the product name and size.
Response from managers of Tenderate (requires 2 - 3 business days)