01.I have wider feet. Can I find a pair of walk&rest?
For wider feet, it is recommended choosing larger size by 0.5 (in US or EU) and/or KR/JP 5mm (in Korea and Japan)
02.Are the insoles of walk&rest products detachable?
All insoles are detachable, and without insoles, you can wear them as rain shoes. You can purchase the insoles separately.
03.Isn’t it too hot to wear during summer season?
Air Curve technology applied to insole provides pleasant experience during the hottest days of year. But if you seek more pleasant experience, it is recommended purchasing our Hidden Socks, the sock products designed for walk&rest.
04.I can’t find the pair I’m looking for. How can I place an order?
If you can’t find the pair, please send your inquiry to our help desk. (email@example.com) We will assist you within 2 ~ 3 business days.
05.Do you have any plans to launch men’s shoes?
We’re currently placing our focus on women’s shoes.
06.Can I purchase insoles separately?
Yes, insoles can be purchased separately; currently, insoles of F2 and Mary Jane for Kids are available.
07.Can I wear the products on rainy or snowy days?
Yes. It would be less slippery with our products on, but we advise you to be cautious on wet surface or marvel tile. Please avoid tough exercises or hazardous areas. Also, please avoid sprint with the products on.
08.Can I wear during winter season?
You can always wear them indoors, and outdoors within short distance.
09.How high are the heels?
3cm for F3 Flat, 2cm for F2, 6cm for Wedge Heels.
10.What is the difference between F2 and F3?
F3 products offer higher heels than F2 by 1cm. And with outsole grip 1.5 times as wide as F2, F3 presents more comfort. For formal occasions, we recommend choosing F3 products, and for casual occasions, F2 products.
11.Can I have heels repaired?
For F2 and F3, you can’t have heels repaired. Since the outsoles are as durable and hard as sports shoes, you can wear your products for long unless you walk around rough surfaced areas. For Wedge Heels and Kids products, you can have heels repaired separately. We offer 1-year warranty for all products. (* For international customers, repair service is not available)
12.What kind of materials are walk&rest products made with?
walk&rest products are made with TPE based materials developed by Tenderate. The material offers softness and comfort.
13.What is TPE?
TPE stands for Thermo Plastic Elastomer. This thermoplastic material feels similar to rubber and melts in high temperature to return to its original shape. Conventional rubber, in contrast, is thermoset that once it is affected by heat, it cannot recover its original shape. TPE are relatively easier materials in terms of quality management and injection molding that it is used in wide array of industries. Furthermore, TPE is also eco-friendly material, since it is made from recycled material. TPE is being increasingly used and expanding its market size.